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There are currently 95 active factsheets/guides
This factsheet explains how you can spend less on energy while still ensuring that your home is warm and comfortable. It provides information on switching energy supplier, energy efficiency, financial help with bills and help from bodies like your local a
This guide includes practical information on getting support at home, moving into sheltered housing or a care home, as well as other types of housing arrangements.
This factsheet provides information if you are considering buying retirement housing. This is specialist housing for older people, which could be either 'age exclusive' or offer some level of support or care.
This factsheet tells you how to obtain support to help you to remain at home if you are having difficulty managing. It focusses on the duties of your local authority to provide assistance, but also covers arranging this yourself, We cover residential care
This guide looks at getting ready for the cold winter months, tips on staying healthy, keeping your home warm and making your home energy efficient.
This factsheet explains what NHS continuing healthcare is; how the NHS decides whether you are eligible to receive it and what to do if dissatisfied with the eligibility decision. It explains NHS-funded nursing care - a weekly payment made to nursing ho
This factsheet looks at how you can arrange for other people to make decisions about your health, care and finances if you think you may lose the mental capacity to do this in future. This is usually family members or friends, but it could be a profession
This factsheet provides information about personal budgets and direct payments, which are central elements within the adult social care system. It explains what they are, how they are calculated and how they work. It also describes the development of the
This factsheet explains how your discharge from hospital should be managed following NHS treatment so that you don't stay in hospital longer than necessary and receive the help you need in the most appropriate place.
This factsheet explains how your property is treated in the local authority means test for the provision of permanent residential care home accommodation.
This factsheet looks at deprivation of assets in the local authority means test for services. Your local authority can look at whether you have removed your assets from its reach to avoid paying a charge for services it provides, for example by passing th
This factsheet explains the process for: obtaining a local authority assessment of your care and support needs whether you are someone who needs care or you are a carer deciding whether you are eligible to receive care and support services worki
This factsheet looks at NHS 'primary care' services - services that you approach when you first have a health problem. It looks at services to help decide if you need to see a GP; GP services and services accessed via your GP; how the NHS helps you manage
This factsheet covers short term and temporary care homes placements, which can be for various reasons, such as respite or trial periods.
This guide helps older people recognise when their debt is a problem and looks at the first steps to tackling it and finding their way back to a debt-free life.
This factsheet gives information about housing intended specifically for older people, such as sheltered housing.
The factsheet explains how to make a complaint about NHS services, including situations where your complaint covers both NHS and social care services. It describes support available to help you, what to expect when your complaint is investigated.
This guide has advice on safety in the bathroom, bedroom, kitchen and garden and outlines ways to seek help
This factsheet looks at how you can get the best deal on your energy by switching tariff or supplier. This can help you to save money, or keep your home warmer without spending more.
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