There are currently 54 active factsheets/guides
Help with heating costs - Factsheet
This factsheet explains how you can spend less on energy while still ensuring that your home is warm and comfortable. It provides information on switching energy supplier, energy efficiency, financial help with bills and help from bodies like your local a
Housing options - Information Guide
This guide includes practical information on getting support at home, moving into sheltered housing or a care home, as well as other types of housing arrangements.
Buying retirement housing - Factsheet
This factsheet provides information if you are considering buying retirement housing. This is specialist housing for older people, which could be either 'age exclusive' or offer some level of support or care.
Finding help at home - Factsheet
This factsheet tells you how to obtain support to help you to remain at home if you are having difficulty managing. It focusses on the duties of your local authority to provide assistance, but also covers arranging this yourself, We cover residential care
Winter wrapped up - Information Guide
This guide looks at getting ready for the cold winter months, tips on staying healthy, keeping your home warm and making your home energy efficient.
NHS continuing healthcare and NHS-funded nursing care - Factsheet
This factsheet explains what NHS continuing healthcare is; how the NHS decides whether you are eligible to receive it and what to do if dissatisfied with the eligibility decision.
It explains NHS-funded nursing care - a weekly payment made to nursing ho
Arranging for someone to make decisions on your behalf - Factsheet
This factsheet looks at how you can arrange for other people to make decisions about your health, care and finances if you think you may lose the mental capacity to do this in future. This is usually family members or friends, but it could be a profession
Personal budgets and direct payments in adult social care - Factsheet
This factsheet provides information about personal budgets and direct payments, which are central elements within the adult social care system. It explains what they are, how they are calculated and how they work. It also describes the development of the
Hospital discharge - Factsheet
This factsheet explains how your discharge from hospital should be managed following NHS treatment so that you don't stay in hospital longer than necessary and receive the help you need in the most appropriate place.
Property and paying for residential care - Factsheet
This factsheet explains how your property is treated in the local authority means test for the provision of permanent residential care home accommodation.
Deprivation of assets in social care - Factsheet
This factsheet looks at deprivation of assets in the local authority means test for services. Your local authority can look at whether you have removed your assets from its reach to avoid paying a charge for services it provides, for example by passing th
How to get care and support - Factsheet
This factsheet explains the process for:
obtaining a local authority assessment of your care and support needs
whether you are someone who needs care or you are a carer
deciding whether you are eligible to receive care and support services
NHS services - Factsheet
This factsheet looks at NHS 'primary care' services - services that you approach when you first have a health problem. It looks at services to help decide if you need to see a GP; GP services and services accessed via your GP; how the NHS helps you manage
Paying for short-term and temporary care in a care home - Factsheet
This factsheet covers short term and temporary care homes placements, which can be for various reasons, such as respite or trial periods.
Specialist housing for older people - Factsheet
This factsheet gives information about housing intended specifically for older people, such as sheltered housing.
Resolving problems and making a complaint about NHS care - Factsheet
The factsheet explains how to make a complaint about NHS services, including situations where your complaint covers both NHS and social care services. It describes support available to help you, what to expect when your complaint is investigated.