Compass in Cumbria - Factsheets & Guides

State pension - Information Guide

Our guide explains everything clearly – from when you can claim your State Pension to how to claim it.

Carer's allowance - Information Guide

As a carer, you may be eligible for a benefit called Carer’s Allowance. Many people mistakenly believe they can’t claim it because they don’t know the full facts.

Pension credit - Information Guide

Pension Credit is a means-tested benefit for older people. It’s based on your income and your savings. It could help to boost your income if you’re eligible, but about one in three people who are entitled to
Pension Credit aren’t claiming it.

Whats on in your area - Kendal, Oxenholme, Staveley, Burneside & Whinfell

Age UK South Lakeland has a range of activities which you may be interested in. If you would like to speak to someone about our events you can call us 01539 728118 or you can pop into one of our resource centres.

Whats on in your area - Furness, Crake Valley, Ulverston, Swarthmoor & Low Furness

Age UK South Lakeland has a range of activities which you may be interested in. If you would like to speak to someone about our events you can call us 01539 728118 or you can pop into one of our resource centres.

Whats On in your area - Barrow, Dalton and Furness

Age UK activities available in the Furness Peninsula.

How to resolve problems and complain about social care - Factsheet

This factsheet shows you what to do if you are not satisfied with an aspect of the service you receive from your local authority. Some problems or issues can be resolved informally, for example via
discussion with the professional concerned or their mana

Paying for short-term and temporary care in a care home - Factsheet

This factsheet covers short term and temporary care homes placements, which can be for various reasons, such as respite or trial periods.

Disability equipment and home adaptations - Factsheet

This factsheet covers the help you can get from the local authority to manage your daily tasks at home through the provision of specially designed equipment or home adaptations.

Deprivation of assets in social care - Factsheet

This factsheet looks at deprivation of assets in the local authority means test for services. Your local authority can look at whether you have removed your assets from its reach to avoid paying a charge for services it provides, for example by passing th

Property and paying for residential care - Factsheet

This factsheet explains how your property is treated in the local authority means test for the provision of permanent residential care home accommodation.

Personal budgets and direct payments in adult social care - Factsheet

This factsheet provides information about personal budgets and direct payments, which are central elements within the adult social care system. It explains what they are, how they are calculated and how they work. It also describes the development of the

Finding help at home - Factsheet

This factsheet tells you how to obtain support to help you to remain at home if you are having difficulty managing. It focusses on the duties of your local authority to provide assistance, but also covers arranging this yourself, We cover residential care

Equality, discrimination and the Public Sector Equality Duty - Factsheet

The Equality Act 2010 came into force on 1 October 2010 and combines almost all UK previous anti-discrimination laws in one single law.
One of its most important aims is to consolidate and update the Public Sector Equality Duty - a duty for public bodies

Safeguarding older people from abuse and neglect - Factsheet

This factsheet explains the law on safeguarding adults to help you decide what to do if you think an older person is being abused or neglected, or may be at risk of abuse or neglect. Whether you know the
person through your role as a professional, a care

Returning from abroad - Factsheet

You will find this factsheet useful if you are a British citizen over State Pension age who moved abroad and who is now considering moving back to live permanently in the UK.
It gives information about things to consider regarding your finances and housi

Arranging for someone to make decisions on your behalf - Factsheet

This factsheet looks at how you can arrange for other people to make decisions about your health, care and finances if you think you may lose the mental capacity to do this in future. This is usually family members or friends, but it could be a profession

Dealing with an estate - Factsheet

When a person dies, somebody has to deal with their estate, collect in their money, property and possessions, pay any debts and then distribute the estate to those entitled to it.
This factsheet provides general information for personal representatives o

Universal Credit - Factsheet

This factsheet gives information about Universal Credit, a means-tested benefit for people under State Pension age. It gives information about Universal Credit, how it affects people claiming other benefits and how to claim it.

Dealing with debt - Factsheet

This factsheet aims to help you understand how to recognise and deal with debt problems, as well as where to seek assistance with debt.
Included is information about:
 the stages of debt advice
 how to seek assistance
 organisations that can help