Compass in Cumbria - Factsheets & Guides

Dealing with an estate - Factsheet

When a person dies, somebody has to deal with their estate, collect in their money, property and possessions, pay any debts and then distribute the estate to those entitled to it.
This factsheet provides general information for personal representatives o

Dealing with debt - Factsheet

This factsheet aims to help you understand how to recognise and deal with debt problems, as well as where to seek assistance with debt.
Included is information about:
 the stages of debt advice
 how to seek assistance
 organisations that can help

Park homes - Factsheet

This factsheet gives information about the law relating to park homes (also called mobile homes or caravans).
It is aimed at park homeowners who are entitled to use their home as a permanent residence, not people staying or living holiday caravans.
It i

Equity release - Factsheet

This factsheet provides information about different types of equity release, such as lifetime mortgages and home reversion plans. It includes information on:
 what to consider before deciding on a particular plan
 equity release regulations and safegu

Specialist housing for older people - Factsheet

This factsheet gives information about housing intended specifically for older people, such as sheltered housing.

Anti-social behaviour in housing - Factsheet

This factsheet is about anti-social behaviour that takes place in the home or neighbourhood. It includes information on noisy neighbours, hedge disputes and harassment.

Buying retirement housing - Factsheet

This factsheet provides information if you are considering buying retirement housing. This is specialist housing for older people, which could be either 'age exclusive' or offer some level of support or care.

Help with heating costs - Factsheet

This factsheet explains how you can spend less on energy while still ensuring that your home is warm and comfortable. It provides information on switching energy supplier, energy efficiency, financial help with bills and help from bodies like your local a

Resolving problems and making a complaint about NHS care - Factsheet

The factsheet explains how to make a complaint about NHS services, including situations where your complaint covers both NHS and social care services. It describes support available to help you, what to expect when your complaint is investigated and what

NHS services - Factsheet

This factsheet looks at NHS 'primary care' services - services that you approach when you first have a health problem. It looks at services to help decide if you need to see a GP; GP services and services accessed via your GP; how the NHS helps you manage

Hospital discharge - Factsheet

This factsheet explains how your discharge from hospital should be managed following NHS treatment so that you don't stay in hospital longer than necessary and receive the help you need in the most appropriate place.

NHS continuing healthcare and NHS-funded nursing care - Factsheet

This factsheet explains what NHS continuing healthcare is; how the NHS decides whether you are eligible to receive it and what to do if dissatisfied with the eligibility decision.
It explains NHS-funded nursing care - a weekly payment made to nursing ho

Getting the best energy deal - Factsheet

This factsheet looks at how you can get the best deal on your energy by switching tariff or supplier. This can help you to save money, or keep your home warmer without spending more.

Planning for your funeral - Factsheet

This factsheet highlights things to consider if you want to plan ahead and
make financial and other arrangements for your funeral. It looks at
options when deciding what type of funeral you want, ways to pay for a
funeral and information about organ do

In the driving seat - Information Guide

This guide reminds older drivers of their legal obligations, gives tips about continuing to drive safely, and addresses the sensitive issue of deciding when to stop driving.

Adapting your home - Information Guide

This guide provides you with information and ideas about how to adapt your home to enable you, or the person you care for, to live safely and independently.

Winter wrapped up - Information Guide

This guide looks at getting ready for the cold winter months, tips on staying healthy, keeping your home warm and making your home energy efficient.

Healthy Living - Information Guide

This guide highlights the benefits of staying active and eating healthily.

Equity Release - Information Guide

This information guide is designed to help you decide if equity release is the right choice for you.

Looking after your money - Information Guide

This guide is about how to protect your finances as far as possible and what to do if things do go wrong.