Park homes - Factsheet
This factsheet gives information about the law relating to park homes (also called mobile homes or caravans). It is aimed at park homeowners who are entitled to use their home as a permanent residence, not people staying or living in holiday caravans
Home improvements and repairs - Factsheet
This factsheet provides information about the help you can get if your home is in a poor condition or unsuitable for your needs.
Tenancy rights - security of tenure - Factsheet
This factsheet provides information about what your landlord can charge
you in rent, depending on the type of tenancy you have.
Anti-social behaviour in housing - Factsheet
This factsheet is about anti-social behaviour that takes place in the home or neighbourhood. It includes information on noisy neighbours, hedge disputes and harassment
Dental care: NHS and private - Factsheet
This factsheet explains treatment offered by the NHS, including how to find an NHS dentist, charges for NHS treatment, how receiving certain benefits or the NHS low income scheme can help with NHS treatment costs and what you can do if dissatisfied with t
Advice for carers - Information Guide
This guide looks at both the practical side of caring – the benefits you can claim, how to arrange flexible working hours, how to organise respite care – and the emotional side, such as the impact on your health and social life. It aims to let you know wh
Save energy, pay less - Information Guide
This guide looks at ways to make your home warmer without spending more on your heating bills
Planning for your funeral - Factsheet
This factsheet highlights things to consider if you want to plan ahead and make financial and other arrangements for your funeral. It looks at options when deciding what type of funeral you want, ways to pay for a funeral and information about organ.
Council tax support - Information Guide
Council Tax Support, also known as Council Tax Reduction, is a benefit to help people who are on a low
income or claiming certain benefits to pay some of their Council Tax bill.
Carer's allowance - Information Guide
As a carer, you may be eligible for a benefit called Carer’s Allowance. Many people mistakenly believe they can’t claim it because they don’t know the full facts.
Thinking about end of life-Information Guide
If you know you have a life-limiting illness, this guide also explains what options and services could be available as your illness progresses. If this applies to you it will help to know the questions to ask so you can you make the best choices for you.
State pension - Information Guide
Our guide explains everything clearly – from when you can claim your State Pension to how to claim it.
Attendance allowance - Information Guide
As we get older, many of us need a little extra help to look after ourselves, especially if we have a long-term illness or disability. This guide explains how to increase your chance of making a
Powers of attorney - Information Guide
There are a number of reasons why you might need someone to make decisions for you, or act on your behalf. It could just be temporary: for example, if you are in hospital and need help with everyday things such as making sure bills are paid.
Lesbian, gay, bisexual or transgender - Information Guide
This guide looks at a broad range of lesbian, gay, bisexual and transgender issues, before covering some specific transgender issues on pages 28–30.
Home safety checker- Information Guide
It’s important that we feel safe in our homes, yet more
accidents happen at home than anywhere else. This guide contains checklists to help you identify and resolve any possible safety risks, and help prevent accidents.
Care home checklist - Information Guide
This handy guide contains suggestions for a number of things that you might want to consider when looking for a care home
Getting help at home - Information Guide
This guide outlines the help you may be able to receive and signposts to relevant organisations to get personal care, adapting our home to suit our needs, or receiving benefits.
Housing options - Information Guide
This guide gives you information about these different possibilities and explains how to find out more about your options.