Compass - Factsheets & Guides

Tenancy rights - security of tenure - Factsheet

This factsheet provides information about what your landlord can charge
you in rent, depending on the type of tenancy you have.

Finding private rented accommodation - Factsheet

This factsheet provides information about finding private rented
accommodation. It includes information about letting agencies, property viewings and things to think through before signing a tenancy agreement.

Specialist housing for older people - Factsheet

This factsheet contains information about housing intended specifically for older people, such as sheltered housing.

Home improvements and repairs - Factsheet

This factsheet provides information about the help you can get if your home is in a poor condition or unsuitable for your needs.

Park homes - Factsheet

This factsheet gives information about the law relating to park homes (also called mobile homes or caravans). It is aimed at park homeowners who are entitled to use their home as a permanent residence, not people staying or living in holiday caravans

Homelessness - Factsheet

This factsheet gives information about homelessness. It explains how your local authority can help you if you are homeless and the circumstances in which it has a duty to rehouse you.

Planning for retirement: money and tax - Factsheet

This factsheet looks at some common money and tax issues connected with retirement, including dealing with pensions and tax allowances. It also explains about record-keeping and dealing with paperwork.

Housing Benefit - Factsheet

This factsheet explains what Housing Benefit is, who qualifies for it, andV how it is calculated. It explains how to claim and what to do if you want to challenge a decision.

State Pension - Factsheet

This factsheet gives information about the new State Pension (for people reaching State Pension age on or after 6 April 2016) and the old State Pension (for people who reached State Pension age before 6 April
2016).
It explains how to claim your pension

Council tax - Factsheet

This factsheet aims to help you understand
- Council Tax liability and payment
- Eligibility for Council Tax Support schemes
 -Other ways of reducing you Council Tax bill

Attendance Allowance - Factsheet

This factsheet gives information about Attendance Allowance, a non
means-tested benefit for people aged 65 and over who have care needs.
It explains what Attendance Allowance is, the eligibility criteria, and how
to make a claim. It explains what to do

Pension Credit - Factsheet

This factsheet explains what Pension Credit is, the eligibility criteria and how to make a claim. It explains what to do if you have a change of circumstance.

Social Fund, Advances of Benefit and Local Welfare Provision - Factsheet

The Social Fund is a scheme to help people with expenses that are difficult to meet from a low income and includes:
 Winter Fuel Payments
 Cold Weather Payments
 Funeral Payments.

Carer's Allowance - Factsheet

This factsheet explains what Carer’s Allowance is, the eligibility criteria, and how to make a claim.
It also explains how Carer’s Allowance may impact on any other benefits you or, the person you are caring for, are receiving, and what to do if you have

Equity release - Factsheet

This factsheet provides information about different types of equityrelease, such as lifetime mortgages and home reversion plans. Itincludes information on:
- what to consider before deciding on a particular plan
- equity release regulations and safegu

Challenging welfare benefit decisions - Factsheet

This factsheet explains who makes benefit decisions, how a decision can be challenged, and how to make complaints.

Dealing with debt - Factsheet

This factsheet aims to help you understand how to recognise and deal with debt problems, as well as where to seek assistance with debt.
Included is information about:
 the stages of debt advice
 how to seek assistance
 organisations that can help

Personal Independence Payment and Disability Living Allowance - Factsheet

This factsheet gives information about Personal Independence Payment (PIP), a non means-tested benefit for people aged 16 to 64 who have a disability.
The factsheet also gives information about Disability Living Allowance (DLA) which is gradually being r

Pension Freedom and benefits - Factsheet

This factsheet explains some basic information about your choices with respect to drawing down pension savings. You can contact Pension Wise for information and guidance.
This factsheet sets out the impact of different choices drawing down pension funds

Help with health costs - Factsheet

Most NHS services are free but there are charges for prescriptions, dental treatment, sight tests, glasses and contact lenses and wigs and fabric supports.
This factsheet explains how the NHS Low Income Scheme helps people on a low incme with charges and