There are currently 117 active factsheets/guides
Council and housing association housing - Factsheet
This factsheet gives information about applying for housing from local authorities and housing associations ('social housing'). It explains how applications for social housing are assessed, how waiting lists are organised and how properties are allocated.
Anti-social behaviour in housing - Factsheet
This factsheet is about anti-social behaviour that takes place in the home or neighbourhood. It includes information on noisy neighbours, hedge disputes and harassment.
Wills and estate planning - Information Guide
Find out how to make a will, what issues to consider, and when to get professional advice.
Paying for permanent residential care - Factsheet
This factsheet provides information about the financial help that may be available from your local authority if you need care in a care home. It also covers arranging and paying for care yourself.
Planning for retirement: money and tax - Factsheet
This factsheet looks at some common money and tax issues connected with retirement, including dealing with pensions and tax allowances. It also explains about record-keeping and dealing with paperwork.
Bereavement - Information Guide
If you or someone close has suffered a bereavement, this guide offers practical and emotional support after a death.
Dealing with an estate - Factsheet
When a person dies, somebody has to deal with their estate, collect in their money, property and possessions, pay any debts and then distribute the estate to those entitled to it.
This factsheet provides general information for personal representatives o
Transgender issues in later life - Factsheet
This factsheet provides information about later life for transgender (or trans) people. The main focus is on growing older for people who have transitioned and live their lives permanently in their affirmed gender. It also provides information for people
Housing Benefit - Factsheet
This factsheet explains what Housing Benefit is, who qualifies for it, andV how it is calculated. It explains how to claim and what to do if you want to challenge a decision.
It has information about Discretionary Housing Payments and what to do if you h
More money in your pocket - Information Guide
If you’re over 60, you could be entitled to benefits and concessions you haven’t been able to claim before such as Pension Credit, Winter Fuel Payment, Attendance Allowance and more.
Attendance Allowance - Information Guide
Attendance Allowance is a benefit for those aged 65 years and over who need extra money to help with care needs or for help with personal care.
Pension credit - Information Guide
Pension Credit unlocks your way to other benefits such as Council Tax payments, Cold Weather payments, Housing Benefit and help with health care costs.
State Pension - Factsheet
This factsheet gives information about the new State Pension (for people reaching State Pension age on or after 6 April 2016) and the old State Pension (for people who reached State Pension age before 6 April
It explains how to claim your pension
Carer's allowance - Information Guide
If you are a carer, depending on your circumstances, you may be eligible for some financial support. This guide explains what Carer’s Allowance is, who is eligible and how to claim it.
State pension - Information Guide
Our guide explains everything clearly – from when you can claim your State Pension to how to claim it.
Council tax - Factsheet
This factsheet aims to help you understand
Council Tax liability and payment
Eligibility for Council Tax Support schemes
Other ways of reducing you Council Tax bill
Planning for your funeral - Factsheet
This factsheet highlights things to consider if you want to plan ahead and
make financial and other arrangements for your funeral. It looks at
options when deciding what type of funeral you want, ways to pay for a
funeral and information about organ do
Finding, choosing and funding a care home - Factsheet
This factsheet gives information about finding, choosing and funding a suitable care home including types of homes, how to identify the right home for you and funding of care home placements.
Attendance Allowance - Factsheet
This factsheet gives information about Attendance Allowance, a non means-tested benefit for people aged 65 and over who have care needs.
It explains what Attendance Allowance is, the eligibility criteria, and how to make a claim. It explains what to do i