There are currently 95 active factsheets/guides
Attendance Allowance - Information Guide
Attendance Allowance is a benefit for those aged 65 years and over who need extra money to help with care needs or for help with personal care.
Pension credit - Information Guide
Pension Credit unlocks your way to other benefits such as Council Tax payments, Cold Weather payments, Housing Benefit and help with health care costs.
State Pension - Factsheet
This factsheet gives information about the new State Pension (for people reaching State Pension age on or after 6 April 2016) and the old State Pension (for people who reached State Pension age before 6 April
It explains how to claim your pension
Carer's allowance - Information Guide
If you are a carer, depending on your circumstances, you may be eligible for some financial support. This guide explains what Carer’s Allowance is, who is eligible and how to claim it.
State pension - Information Guide
Our guide explains everything clearly – from when you can claim your State Pension to how to claim it.
Council tax - Factsheet
This factsheet aims to help you understand
Council Tax liability and payment
Eligibility for Council Tax Support schemes
Other ways of reducing you Council Tax bill
Finding, choosing and funding a care home - Factsheet
This factsheet gives information about finding, choosing and funding a suitable care home including types of homes, how to identify the right home for you and funding of care home placements.
Attendance Allowance - Factsheet
This factsheet gives information about Attendance Allowance, a non means-tested benefit for people aged 65 and over who have care needs.
It explains what Attendance Allowance is, the eligibility criteria, and how to make a claim. It explains what to do i
Tenancy rights - rent -Factsheet
This factsheet provides information about what your landlord can charge you in rent, depending on the type of tenancy you have.
Paying for care in a care home if you have a partner - Factsheet
This factsheet explains how being part of a couple affects your eligibility for local authority funding if you need to move into a care home. It looks at your rights to welfare benefits also. It focusses mainly on if you are seeking state support rather t
Getting legal advice - Factsheet
This factsheet helps you to get the legal help you need, including legal information and advice on civil matters (where you have a dispute with another individual or organisation). It does not cover criminal matters.
It covers free advice from local and
Paying for care and support at home - Factsheet
This factsheet explains charging for social care services in places other than care homes, mainly related to services provided in your own home. This is because the two charging systems are slightly different. It also covers charging for carers’ services.
Pension Credit - Factsheet
This factsheet explains what Pension Credit is, the eligibility criteria and how to make a claim. It explains what to do if you have a change of circumstance.
Social Fund, Advances of Benefit and Local Welfare Provision - Factsheet
The Social Fund is a scheme to help people with expenses that are difficult to meet from a low income and includes:
Winter Fuel Payments
Cold Weather Payments
Advances of Benefit are a form of payment that replaced the discreti
Carer's Allowance - Factsheet
This factsheet explains what Carer’s Allowance is, the eligibility criteria, and how to make a claim.
It also explains how Carer’s Allowance may impact on any other benefits you or, the person you are caring for, are receiving, and what to do if you have
Benefits for people under Pension Credit age - Factsheet
This factsheet gives information about benefits for people under Pension Credit age (this is rising and is 63 and 9 months as of April 2017 and will be 64 and 6 months by April 2018). It gives information about Universal Credit and how it affects people c
Council tax support - Information Guide
Council Tax Support, also known as Council Tax Reduction, is a benefit to help people who are on a low
income or claiming certain benefits to pay some of their Council Tax bill.
Help with health costs - Factsheet
Most NHS services are free but there are charges for prescriptions, dental treatment, sight tests, glasses and contact lenses and wigs and fabric supports.
This factsheet explains how the NHS Low Income Scheme helps people on a low income with charges.
Finding private rented accommodation - Factsheet
This factsheet provides information about finding private rented accommodation. It includes information about letting agencies, what to consider when viewing a property and things to think through before signing a tenancy agreement.