Compass in Cumbria - Factsheets & Guides

Property and paying for residential care - Factsheet

This factsheet explains how your property is treated in the local authority means test for the provision of permanent residential care home accommodation.

Personal budgets and direct payments in adult social care - Factsheet

This factsheet provides information about personal budgets and direct payments, which are central elements within the adult social care system. It explains what they are, how they are calculated and how they work. It also describes the development of the

Finding help at home - Factsheet

This factsheet tells you how to obtain support to help you to remain at home if you are having difficulty managing. It focusses on the duties of your local authority to provide assistance, but also covers arranging this yourself, We cover residential care

Equality, discrimination and the Public Sector Equality Duty - Factsheet

The Equality Act 2010 came into force on 1 October 2010 and combines almost all UK previous anti-discrimination laws in one single law.
One of its most important aims is to consolidate and update the Public Sector Equality Duty - a duty for public bodies

Safeguarding older people from abuse and neglect - Factsheet

This factsheet explains the law on safeguarding adults to help you decide what to do if you think an older person is being abused or neglected, or may be at risk of abuse or neglect. Whether you know the
person through your role as a professional, a care

Returning from abroad - Factsheet

You will find this factsheet useful if you are a British citizen over State Pension age who moved abroad and who is now considering moving back to live permanently in the UK.
It gives information about things to consider regarding your finances and housi

Arranging for someone to make decisions on your behalf - Factsheet

This factsheet looks at how you can arrange for other people to make decisions about your health, care and finances if you think you may lose the mental capacity to do this in future. This is usually family members or friends, but it could be a profession

Dealing with an estate - Factsheet

When a person dies, somebody has to deal with their estate, collect in their money, property and possessions, pay any debts and then distribute the estate to those entitled to it.
This factsheet provides general information for personal representatives o

Dealing with debt - Factsheet

This factsheet aims to help you understand how to recognise and deal with debt problems, as well as where to seek assistance with debt.
Included is information about:
 the stages of debt advice
 how to seek assistance
 organisations that can help

Park homes - Factsheet

This factsheet gives information about the law relating to park homes (also called mobile homes or caravans).
It is aimed at park homeowners who are entitled to use their home as a permanent residence, not people staying or living holiday caravans.
It i

Equity release - Factsheet

This factsheet provides information about different types of equity release, such as lifetime mortgages and home reversion plans. It includes information on:
 what to consider before deciding on a particular plan
 equity release regulations and safegu

Specialist housing for older people - Factsheet

This factsheet gives information about housing intended specifically for older people, such as sheltered housing.

Anti-social behaviour in housing - Factsheet

This factsheet is about anti-social behaviour that takes place in the home or neighbourhood. It includes information on noisy neighbours, hedge disputes and harassment.

Buying retirement housing - Factsheet

This factsheet provides information if you are considering buying retirement housing. This is specialist housing for older people, which could be either 'age exclusive' or offer some level of support or care.

Help with heating costs - Factsheet

This factsheet explains how you can spend less on energy while still ensuring that your home is warm and comfortable. It provides information on switching energy supplier, energy efficiency, financial help with bills and help from bodies like your local a

Resolving problems and making a complaint about NHS care - Factsheet

The factsheet explains how to make a complaint about NHS services, including situations where your complaint covers both NHS and social care services. It describes support available to help you, what to expect when your complaint is investigated and what

NHS services - Factsheet

This factsheet looks at NHS 'primary care' services - services that you approach when you first have a health problem. It looks at services to help decide if you need to see a GP; GP services and services accessed via your GP; how the NHS helps you manage

Hospital discharge - Factsheet

This factsheet explains how your discharge from hospital should be managed following NHS treatment so that you don't stay in hospital longer than necessary and receive the help you need in the most appropriate place.

NHS continuing healthcare and NHS-funded nursing care - Factsheet

This factsheet explains what NHS continuing healthcare is; how the NHS decides whether you are eligible to receive it and what to do if dissatisfied with the eligibility decision.
It explains NHS-funded nursing care - a weekly payment made to nursing ho

Getting the best energy deal - Factsheet

This factsheet looks at how you can get the best deal on your energy by switching tariff or supplier. This can help you to save money, or keep your home warmer without spending more.