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This factsheet shows you what to do if you are not satisfied with an aspect of the service you receive from your local authority. Some problems or issues can be resolved informally, for example via discussion with the professional concerned.
This guide helps older people recognise when their debt is a problem and looks at the first steps to tackling it and finding their way back to a debt-free life.
This factsheet looks at the Deprivation of Liberty Safeguards (DoLS). DoLS relate to people who lack mental capacity who need to be placed and detained in care homes or hospitals for their treatment or care and to protect them from harm.
The factsheet explains how to make a complaint about NHS services, including situations where your complaint covers both NHS and social care services. It describes support available to help you, what to expect when your complaint is investigated.
This factsheet provides information about the help you can get if your home is in a poor condition or unsuitable for your needs. It includes information on the financial assistance and practical support available to help you make improvements.
This factsheet provides information on a tenants right to keep their home (security of tenure). It explains how different tenancies offer different levels of security, meaning some tenants can be evicted more easily than others.
This guide has advice on safety in the bathroom, bedroom, kitchen and garden and outlines ways to seek help
This factsheet gives information about the law relating to park homes (also called mobile homes or caravans). It is aimed at park homeowners who are entitled to use their home as a permanent residence, not people staying or living holiday caravans.
This factsheet explains who makes benefit decisions, how a decision can be challenged, and how to make complaints.
This factsheet explains the law on safeguarding adults to help you decide what to do if you think an older person is being abused or neglected, or may be at risk of abuse or neglect. Whether you know the person through your role as a professional, a care
This factsheet provides information about different types of equity release, such as lifetime mortgages and home reversion plans. It includes information on: what to consider before deciding on a particular plan equity release regulations
What social housing is and how to get it.
Disabled parking (blue) badges, public transport (bus & train travel) and other services
Chiropodists and Podiatrists in the South Lakeland Area
List of Sheltered Housing opportunities to buy in South Cumbria
This factsheet provides information about the financial help that may be available from your local authority if you need care in a care home. It also covers arranging and paying for care yourself.
This factsheet gives information about benefits for people under Pension Credit age (this is rising and is 63 and 9 months as of April 2017 and will be 64 and 6 months by April 2018). It gives information about Universal Credit and how it affects people c
This factsheet gives information about Personal Independence Payment (PIP), a non means-tested benefit for people aged 16 to 64 who have a disability. The factsheet also gives information about Disability Living Allowance (DLA)
If you’re over 60, you could be entitled to benefits and concessions you haven’t been able to claim before such as Pension Credit, Winter Fuel Payment, Attendance Allowance and more.
This information guide gives information about Universal Credit, a means-tested benefit for people under State Pension age. It gives information about Universal Credit, how it affects people claiming other benefits and how to claim it.
