There are currently 84 active factsheets/guides
Tenancy rights - security of tenure - Factsheet
This factsheet provides information on a tenants right to keep their home (security of tenure). It explains how different tenancies offer different levels of security, meaning some tenants can be evicted more easily than others.
Water advice - Factsheet
This factsheet offers tips on reducing water bills and how to save water.
It provides information on switching to a meter and how you can get help with the costs of water if you are eligible for the WaterSure Scheme.
Park homes - Factsheet
This factsheet gives information about the law relating to park homes (also called mobile homes or caravans).
It is aimed at park homeowners who are entitled to use their home as a permanent residence, not people staying or living holiday caravans.
Advance decisions, advance statements and living wills - Factsheet
There are things you can do to make sure others know how you would like to be cared for and which medical treatment(s) you would want to refuse, if you are ever unable to make or communicate those decisions yourself.
Preparing an advance statement
Challenging welfare benefit decisions - Factsheet
This factsheet explains who makes benefit decisions, how a decision can be challenged, and how to make complaints.
Dealing with debt - Factsheet
This factsheet aims to help you understand how to recognise and deal with debt problems, as well as where to seek assistance with debt.
Included is information about:
the stages of debt advice
how to seek assistance
organisations that can help
Intermediate care and reablement - Factsheet
This factsheet explains intermediate care and reablement. These terms describe short-term NHS and social care support that aims to help you:
avoid unnecessary admission to hospital
be as independent as possible after an unplanned hospital stay
Equality, discrimination and the Public Sector Equality Duty - Factsheet
The Equality Act 2010 came into force on 1 October 2010 and combines almost all UK previous anti-discrimination laws in one single law.
One of its most important aims is to consolidate and update the Public Sector Equality Duty - a duty for public bodies
Homelessness - Factsheet
This factsheet gives information about homelessness. It explains how your local authority can help you if you are homeless and the circumstances in which it has a duty to rehouse you.
Information on the allocation of council and housing association housi
Pension Freedom and benefits - Factsheet
This factsheet explains some basic information about your choices with respect to drawing down pension savings. You can contact Pension Wise for information and guidance.
This factsheet sets out the impact of different choices drawing down pension funds
Looking after your money - Information Guide
This guide is about how to protect your finances as far as possible and what to do if things do go wrong.
Universal Credit - Factsheet
This factsheet gives information about Universal Credit, a means-tested benefit for people under State Pension age. It gives information about Universal Credit, how it affects people claiming other benefits and how to claim it.
SLDC Handy Person Scheme
This leaflet has information on the Handy Person Scheme to help elderly or vulnerable householders carry out very simple but essential works at their homes.
Personal Independence Payment and Disability Living Allowance - Factsheet
This factsheet gives information about Personal Independence Payment (PIP), a non means-tested benefit for people aged 16 to 64 who have a disability.
The factsheet also gives information about Disability Living Allowance (DLA)
Home improvements and repairs - Factsheet
This factsheet provides information about the help you can get if your home is in a poor condition or unsuitable for your needs.
Property and paying for residential care
This factsheet explains how your property is treated in the local authority means test for the provision of permanent residential care home accommodation.
It covers the possibility of retaining your home via a deferred payments arrangement.
Resolving problems and making a complaint about NHS care
The factsheet explains how to make a complaint about NHS services, including situations where your complaint covers both NHS and social care services.