Compass in Cumbria - Factsheets & Guides

Carer's allowance - Information Guide

As a carer, you may be eligible for a benefit called Carer’s Allowance. Many people mistakenly believe they can’t claim it because they don’t know the full facts.

Pension credit - Information Guide

Pension Credit is a means-tested benefit for older people. It’s based on your income and your savings. It could help to boost your income if you’re eligible, but about one in three people who are entitled to
Pension Credit aren’t claiming it.

Whats on in your area - Furness, Crake Valley, Ulverston, Swarthmoor & Low Furness

Age UK South Lakeland has a range of activities which you may be interested in. If you would like to speak to someone about our events you can call us 01539 728118 or you can pop into one of our resource centres.

Whats On in your area - Barrow, Dalton and Furness

Age UK activities available in the Furness Peninsula.

How to resolve problems and complain about social care - Factsheet

This factsheet shows you what to do if you are not satisfied with an aspect of the service you receive from your local authority. Some problems or issues can be resolved informally, for example via
discussion with the professional concerned or their mana

Paying for short-term and temporary care in a care home - Factsheet

This factsheet covers short term and temporary care homes placements, which can be for various reasons, such as respite or trial periods.

Disability equipment and home adaptations - Factsheet

This factsheet covers the help you can get from the local authority to manage your daily tasks at home through the provision of specially designed equipment or home adaptations.

Deprivation of assets in social care - Factsheet

This factsheet looks at deprivation of assets in the local authority means test for services. Your local authority can look at whether you have removed your assets from its reach to avoid paying a charge for services it provides, for example by passing th

Personal budgets and direct payments in adult social care - Factsheet

This factsheet provides information about personal budgets and direct payments, which are central elements within the adult social care system. It explains what they are, how they are calculated and how they work. It also describes the development of the

Finding help at home - Factsheet

This factsheet tells you how to obtain support to help you to remain at home if you are having difficulty managing. It focusses on the duties of your local authority to provide assistance, but also covers arranging this yourself, We cover residential care

Safeguarding older people from abuse and neglect - Factsheet

This factsheet explains the law on safeguarding adults to help you decide what to do if you think an older person is being abused or neglected, or may be at risk of abuse or neglect. Whether you know the
person through your role as a professional, a care

Returning from abroad - Factsheet

You will find this factsheet useful if you are a British citizen over State Pension age who moved abroad and who is now considering moving back to live permanently in the UK.
It gives information about things to consider regarding your finances and housi

Arranging for someone to make decisions on your behalf - Factsheet

This factsheet looks at how you can arrange for other people to make decisions about your health, care and finances if you think you may lose the mental capacity to do this in future. This is usually family members or friends, but it could be a profession

Park homes - Factsheet

This factsheet gives information about the law relating to park homes (also called mobile homes or caravans).
It is aimed at park homeowners who are entitled to use their home as a permanent residence, not people staying or living holiday caravans.
It i

Equity release - Factsheet

This factsheet provides information about different types of equity release, such as lifetime mortgages and home reversion plans. It includes information on:
 what to consider before deciding on a particular plan
 equity release regulations and safegu

Specialist housing for older people - Factsheet

This factsheet gives information about housing intended specifically for older people, such as sheltered housing.

Anti-social behaviour in housing - Factsheet

This factsheet is about anti-social behaviour that takes place in the home or neighbourhood. It includes information on noisy neighbours, hedge disputes and harassment.

Buying retirement housing - Factsheet

This factsheet provides information if you are considering buying retirement housing. This is specialist housing for older people, which could be either 'age exclusive' or offer some level of support or care.

Help with heating costs - Factsheet

This factsheet explains how you can spend less on energy while still ensuring that your home is warm and comfortable. It provides information on switching energy supplier, energy efficiency, financial help with bills and help from bodies like your local a

Resolving problems and making a complaint about NHS care - Factsheet

The factsheet explains how to make a complaint about NHS services, including situations where your complaint covers both NHS and social care services. It describes support available to help you, what to expect when your complaint is investigated and what