Helpline Officer (Kendal) - Closing date Thursday 31 Dec 2026
To support the day-to-day running of the Helpline facility at Age UK South Cumbria.
To act as a first point of contact for older people in South Cumbria who call the Age UK South Cumbria Helpline for signposting/advice or any kind of support.
To receive referrals from Reception, and to cover Reception on occasion in order to act as a first point of contact for older people in South Cumbria who drop into our Resource Centre at 17 Finkle Street in Kendal.
There are five weeks paid holiday per year, increasing to six weeks after 5 years’ service, plus public holidays and an additional birthday day off. A health benefit scheme is available for staff after completing a probationary period of three months, and a pension scheme is available after three months’ service.
£23,441 – £25,443 per annum
Hours: 35 hours per week
