Helpline Officer - Closing date Saturday 31 Jan 2026
Age UK South Cumbria is a leading charity dedicated to supporting older people in the South Cumbria area. We provide a wide range of services to enhance the lives of older individuals, promoting independence and enabling access to vital information and support.
We have a vacancy for a Helpline Officer to support the day-to-day running of the Helpline facility at Age UK South Cumbria
To act as a first point of contact for older people in South Cumbria who call the Age UK South Cumbria Helpline for signposting/advice or any kind of support.
The Helpline Officer will work as part of a team, contributing to meetings and attending relevant training.
To engage in a significant programme of training, including welfare benefit training, to equip you with the skills and knowledge required to provide a holistic response to client enquiries
35 hours per week (part-time considered) Mon - Fri 9am-4.30pm.
Salary: £22,531 - £24,551 pro-rata based in our Kendal Office.
Health and Pension benefits available.
