Futureproof Cumbria
Eden Rural Foyer
Old London Road
Penrith
CA11 8ET
Cumberland
Westmorland and Furness
Futureproof Cumbria is a charity working across the county from our base in Penrith, helping individuals, businesses and communities to become more sustainable. We promote low carbon living, energy saving and reduced use of fossil fuels throughout Cumbria, by providing information, advice and motivation through educational events, training and practical projects.
The Free Home Energy Support service helps households in Cumbria to save energy, reduce their heating bills and create warmer and healthier homes. We also currently have funding to provide a FREE professional draughtproofing service to eligible households.
We can provide a FREE home energy efficiency advice call or home visit from a qualified Home Energy assessor.
The service includes:
• Advice on heating - including heating controls, boiler flow rates and radiator settings.
• Help with your energy bills - understanding them and advice on switching to a cheaper tariff or managing energy debt.
• Advice on water & ventilation - including tackling damp and mould and advice on water saving.
• Free energy-saving equipment - including free LED light bulbs, radiator reflectors, and remote-controlled plugs.
• Free draught proofing measures - including draft excluders, letterbox covers and chimney balloons.
• Smart Meter Advice - what they do, how they work, using smart meters or support with meter readings.
• Funding opportunities - support to access insulation and heating improvement schemes and grants.
• Energy supplier support - we can call your supplier on your behalf to discuss a bill and help to refer you to other support agencies.
• Referrals to other organisations – for additional support including income, benefits and debt advice.
Who is eligible?
• We offer a free home visit to any household with at least one person who meets any of our broad eligibility criteria. This includes (but is not limited to), individuals who are over 65, have a child living with them who is under 16, are on a low income, receiving benefits, or are living with a health condition. For our full list please visit our website: Apply for Homes Assistance - Futureproof Cumbria
• Any household in Cumbria is eligible for our free General Advice Call.
Referrals
There are a number of ways to make a referral for eligible households:
• Use the Multi Agency Referral System (for registered organisations)
• Go to Apply for someone else - Futureproof Cumbria and complete the online form
• Call on 01768 216 500 and speak to a member of our team
Where possible, please include any information that explains why you believe the person you're referring meets our eligibility criteria. It’s also helpful to provide brief details of any specific support needed, such as support with bills or draught-proofing.
To find out more contact us.