Organisation Info

20 Spencer Street
Carlisle
Cumbria
CA1 1BG

Carlisle
Eden

Age UK Carlisle and Eden offer a wide range of help and support to vulnerable people aged 18+ living in the Carlisle and Eden area. We deliver a comprehensive range of services to thousands of vulnerable people throughout Carlisle and Eden districts, which help them to retain independence at home and promote physical, mental health and wellbeing.

We’re the largest voluntary sector organisation supporting vulnerable people in Carlisle and Eden. We work to address the major obstacles people face in enjoying life, poverty, social isolation and ill health.

Our services:

- Information & Advice Service

The Information and Advice (I&A) service provides information, advice and support to help clients aged 18+ to maximise their income and manage their finances. The service can help with a wide range of financial issues such as accessing benefits and grants.

What the service offers

The I&A service has a team of locally-based caseworkers who can help with a wide range of financial issues such as;

• Personal budgeting
• Opening / managing bank accounts
• Benefit checks and claims
• Care charges
• Direct payments and individual budgets
• Problems with bills and purchases
• Applying for grants and related issues and options
• Housing advice
• Support to access help from more specialist agencies such as drug and alcohol support services, higher level debt problems etc.

-Health and Well Being Projects

In Carlisle and Eden we have a team of dedicated staff and volunteers offering local people confidential advice and information. Acting as a valued link between other closely related services to improve peoples’ health and wellbeing and reduce social isolation.

-Home Support Service

Our Home Support Service is for adults aged 65+. We offer a quality, competitively priced home help service with a person centered approach. Our aim is to help people maintain their independence in their own homes. We offer to help with a wide range of weekly chores as well as supporting personal wellbeing and social inclusion.

-Day Services:

Lunch Clubs/Day Centres offer a chance to meet in a safe stimulating environment. A hot lunch and a range of activities are provided.

Home Day Care is where a volunteer host welcomes a group of local people into their own homes. Where guests can enjoy a home cooked meal in relaxed, friendly surroundings.

-Volunteering Opportunities

Our volunteers, who offer a great variety of skills, come from all age groups and have a desire to help vulnerable people. As well as giving time and commitment to improving the quality of life of others, they also derive a lot of pleasure from contributing positively to their local community. We can offer you the opportunity to really make a difference to the lives of local vulnerable people.

-Trusted Assessor Service

The Trusted Assessor (TA) service is for adults aged 18+ who require low level adaptation assessments to improve their daily living skills.

Trusted Assessors can assess for the following low level adaptations;

• Perching stools
• Simple bath aids
• Toilet seat raiser/ toilet frames
• Bed rails
• Grab rails
• And other small living aids

The trusted assessor will carry out an assessment of the home and provide the client with a recommendation of what adaptation are required, a list of approved retailers and a handy man list so the adaptions can be fitted. It is the responsibility of the client to arrange for and pay for their own low level adaptions.