We’re the largest voluntary sector organisation supporting vulnerable people in Carlisle and Eden. We work to address the major obstacles people face in enjoying life, poverty, social isolation and ill health.
- Information & Advice Service
The Information and Advice (I&A) service provides information, advice and support to help clients aged 18+ to maximise their income and manage their finances. The service can help with a wide range of financial issues such as accessing benefits and grants.
What the service offers
The I&A service has a team of locally-based caseworkers who can help with a wide range of financial issues such as;
• Personal budgeting
• Opening / managing bank accounts
• Benefit checks and claims
• Care charges
• Direct payments and individual budgets
• Problems with bills and purchases
• Applying for grants and related issues and options
• Housing advice
• Support to access help from more specialist agencies such as drug and alcohol support services, higher level debt problems etc.
-Health and Well Being Projects
In Carlisle and Eden we have a team of dedicated staff and volunteers offering local people confidential advice and information. Acting as a valued link between other closely related services to improve peoples’ health and wellbeing and reduce social isolation.
The Rural Eden and Carlisle Health-watch officers can support older people living in rural areas to access benefits, keep healthy, build confidence and attend social groups.
-Home Support Service
Our Home Support Service is for adults aged 65+. We offer a quality, competitively priced home help service with a person centered approach. Our aim is to help people maintain their independence in their own homes. We offer to help with a wide range of weekly chores as well as supporting personal wellbeing and social inclusion.
Lunch Clubs/Day Centres offer a chance to meet in a safe stimulating environment. A hot lunch and a range of activities are provided.
Home Day Care is where a volunteer host welcomes a group of local people into their own homes. Where guests can enjoy a home cooked meal in relaxed, friendly surroundings.
Our volunteers, who offer a great variety of skills, come from all age groups and have a desire to help vulnerable people. As well as giving time and commitment to improving the quality of life of others, they also derive a lot of pleasure from contributing positively to their local community. We can offer you the opportunity to really make a difference to the lives of local vulnerable people.
-Trusted Assessor Service
The Trusted Assessor (TA) service is for adults aged 18+ who require low level adaptation assessments to improve their daily living skills.
Trusted Assessors can assess for the following low level adaptations;
• Perching stools
• Simple bath aids
• Toilet seat raiser/ toilet frames
• Bed rails
• Grab rails
• And other small living aids
The trusted assessor will carry out an assessment of the home and provide the client with a recommendation of what adaptation are required, a list of approved retailers and a handy man list so the adaptions can be fitted. It is the responsibility of the client to arrange for and pay for their own low level adaptions.