Advice Trainee - Closing date Wednesday 12 Aug 2026
Are you motivated by empowering and supporting others? Could you help us achieve our goal of helping everyone find a way forward, whatever problem they face?
North Yorkshire Citizens Advice & Law Centre is looking for enthusiastic individuals to join our advice team and make a real difference to the community. As an Advice Trainee, you will learn about all aspects of our service and develop the skills needed to deliver high quality advice on debt, welfare rights, employment, housing, family and other issues. Advice is delivered primarily over the phone, but you will also support clients via email and in person.
The successful applicant will have a positive attitude and a willingness to learn, along with good IT and communication skills. You will need the ability to work both independently and as part of a team.
This role would suit someone who is passionate about achieving the best outcomes for clients and is committed to reducing the impact of the cost of living crisis. Previous advice experience is not essential, as full training will be provided. Trainees typically become proficient in the role within 12-18 months.
The preferred location for this role is our Northallerton office. We will also consider applications from candidates wishing to be based in our Harrogate, Selby, or Scarborough offices.