Our Customer Support Officers are able to offer Home Visits to assess the current housing situation. We will liaise with all landlords on your behalf. We can make sure your current home is suitable for later life by asking for adaptations or repairs. Provide details of alternative housing, sheltered or residential accommodation.
Completing applications for Choice Based Lettings and supporting the client with the correct Banding. Supporting the application by making the online 'bids'.
Offering any type of support around Housing Issues.
Carrying out Holistic Assessments of the home environment as qualified Trusted Assessors. Advising on aids, adaptations and equipment to support independent living. Referring to outside agencies including Adult Social Care and relevant Health services.